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Article 1 - These terms and conditions are for the sole use of bookings
placed through Gites de France Reservation Service for the Morbihan region in
the name of the National Federation of Gîtes de France.
En aucun cas la Fédération Nationale des Gîtes de France ne saurait voir sa
responsabilité engagée en cas d'utilisation de ces contrats par des tiers ou à
des fins autres que touristiques.
Article 2 - Period of letting : dates and time are clearly stated on the
present contract. The client signing the contract has no right whatsoever to
remain on the property beyond the termination date of the letting.
Article 3 - Responsibility : The contract is between you (the Hirer),
and Gites de France Reservation office who acts as Principle and shall be
deemed to be made subject to these booking terms and conditions. Gites de
France Reservation office will not be liable for circumstances and third
parties forces beyond its control affecting your stay.
Article 4 - Booking confirmation : booking becomes effective when we
receive your deposit payment corresponding to 25% of the total cost of your
rental (booking fee, cancellation fee -if taken- included) along with a copy of
the hiring contract signed by the client, before the deadline stated at the
back of the contract.
Article 5 - Balance payment : the balance of the hire will be due for
payment to Gites de France Reservation Office, one month before the holiday
commencement date. Gites de France reserves the right to cancel a holiday where
full payment has not been received on the due date. From then, the
accommodation cancelled is quoted as available again to other holidaymakers and
your deposit paid on the booking is non-returnable.
Article 6 - Late bookings : less than 30 days before the commencement
date will have to be settled when making your reservation.
Article 7 - Payment slip : After full payment has been cashed, Gites de
France Reservation Office will issue a receipt to present to the
owner/keyholder upon arrival.
Article 8 - Arrival : guests should arrive on the day and time stated on
the rental agreement or acknowledgment of booking. In case of delayed or
postponed arrival or last minute difficulty, guests should advise the
landlord/keyholder whose name and telephone number can be found on the booking
slip or description sheet.
Article 9 - Cancellation placed by the hirer : Any booking cancellation
has to be made in written by registered letter.
A/ you carry a cancellation insurance : check the terms of your Insurance
cover.
B/ You are not covered by a cancellation insurance : for any cancellation
placed by the hirer, Gites de France booking office will retain the following
amounts from the full cost of the rental (on top of the booking fee not
refundable) :
- cancellation placed more than 30 days before the commencement date of your
stay : 10% of the cost will be retained
- cancellation placed between 30 days and 21 days before the commencement date
of your stay: 25% of the cost will be retained
- cancellation placed between 20 days and 8 days before the commencement date
of your stay: 50% of the cost will be retained
- cancellation placed between 7 days and 2 days before the commencement date of
your stay: 75% of the cost will be retained
- cancellation less than 2 days before the commencement date of your stay: 90%
of the cost will be retained
In case of clients not turning up without warning, no reimbursement will be
made.
Article 10 - Substential alteration to the rental agreement : When Gites
de France Reservation Service is compelled to make an important change to the
letting contract , the client has to be informed by registered letter with AR .
The client can then either :
- cancel his booking and be fully reimbursed,
- saccept the changes on the property booked or the offer of alternative
accommodation. In which case, an additional clause or new contract will be
issued and signed by both parties.
Any rebate will be deducted from the balance if remains. In case the hirer had
already paid the full amount due and this amount exceeds the revised cost,
Gites de France will pay back the credit balance before the commencement of the
stay.
Article 11 - Booking cancelled by the vendor : If Gites de France
Reservation Service cancels a booking before the commencement date of the stay
, the client must be advised by registered letter with AR.
The buyer, known as the client will receive immediate refund of every money
paid . Furthermore, the client will be offered a compensation equivalent to the
money he should have paid if the cancellation order was his initiative.
The above agreement dos not apply if the client accepts another accommodation
of similar standards from Gites de France.
Article 12 - Failure to fulfill the letting contract : should Gites de
France be in the situation where they cannot comply wit the terms of the rental
agreement, fail to supply the services expected per contract, representing a
significant percentage of the amount paid by the client, our Booking Office
will propose an alternative accommodation. In which case, any extra cost will
be supported by Gites de France. If a lesser cost, the client will get the
refund of the extra money he has paid before termination of his stay.
In case Gites de France cannot offer an alternative accommodation or the offer
is rejected by the client, the latter will receive a compensation based on the
amount he should have paid in case he had cancelled himself.
Article 13 - Interruption of stay : If the case of the client, he cannot
claim any money back unless otherwise stated by his cancellation insurance.
Article 14 - Party number : the maximum number of persons allowed is
stated on your hiring contract. The Owner or representative has the right to
refuse to admit more than the number of persons allowed in the accommodation
booked . Any change or breach of contract will be the client's responsibility.
Article 15 - Pets : your hiring contract confirms if pets are accepted
or not in the accommodation booked. In case of non-respect, the owner or
representative can refuse the let. In which case, no refund will be made to the
client.
Article 16 - Contract transfer : the buyer can transfer his booking to
another person that meets the same conditions. In such case, the initial buyer
known as the client has to advise Gites de France Booking Office by registered
letter with AR 7 days before commencement of the stay at the latest.
The contract transfer has to be made at cost price.
The initial buyer and the one taking over are jointly liable to the vendor
(Gîtes de France) for the balance payment and any additional cost incurred by
the transfer.
Article 17 - Insurance cover : All damages and breakages are the legal
responsibility of the Hirer. It is strongly recommanded to take up a
comprehensive holiday insurance policy.
Article 18 - Property inspection : An inspection is carried out in the
presence of the hirer and the owner both upon arrival to the gite and before
departure. The inspection certificate is the only valid document in the event
of a dispute arising between parties over the inspection.
Guests must maintain and leave the property and its contents clean and tidy.
Before your departure, the owner or representative will check the state of the
gite. If necessary, a cleaning fee will be charged based on the cost detailed
on the description.
Article 19 - Security deposit : A security deposit will have to be paid
on arrival to the owner/keyholder. The amount is specified on the description
sheet of the accommodation. After inspection, it will be returned to you at the
end of your stay minus the cost of breakage or damage if noted.
In case of advanced departure (prior to the times indicated) and impossibility
to carry out the inspection the day of departure, a refund of the deposit will
be made within a week.
Article 20 - Payment of extra charges : At the end of the stay, the
client must pay to the owner or representative any extra charges not included
in the rental cost. The price is calculated based on the price scale indicated
on the property details and a proof of payment will be given to the client.
Article 21 - Dispute : Any claim linked to the inspection or the
description of the accommodation has to be placed with Gites de France Booking
Office within 3 days after arrival on the property.
Any other claim has to be made in writing as soon as possible. In case of
unsolved dispute, claims can be referred to the Customer and Quality Service of
the National Federation of Gîtes de France in order to find an out of court
agreement.
When Gîtes de France Booking Office substitutes for the owner in case of
client's compensation, the client accepts to consider Gites de France as the
subrogator of the owner regarding his rights and actions .
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